Support

We answer every message. Include your app version (Settings → Help) and, for a wrong result, the barcode.

Email us

support@awarefood.ai

Subscriptions and refunds

Aware+ is billed by Apple. To cancel, open Settings on your iPhone → your name → Subscriptions → Aware. Refunds are handled by Apple at reportaproblem.apple.com.

Delete your account

In the app: You → Privacy and data → Delete my account and data. This removes your account and everything in it from our servers immediately. If you no longer have the app, email us from the address you signed in with and we will delete it for you.

A product came back wrong

Every result shows what was checked and its source. If a label record is out of date, tell us the barcode and what the package says; the fix goes into the shared catalogue after review.

What Aware is not

Aware is an information tool built on official FDA, USDA and label data. It never certifies a product as safe and it is not medical, dietary or allergy advice. Always check the physical package and the official notice.

Aware · Know what's in it first. · support@awarefood.ai